Your customers' data is safe with us
You trust us with your contact list and conversations. This page explains how we protect them.
How we protect your data
TLS 1.3 Encryption
Data between your browser, our servers, and Meta Cloud API is encrypted in transit using TLS 1.3 and at rest with AES-256.
AWS Mumbai Tier-4 Hosting
BrightVon runs on AWS Asia Pacific (Mumbai, ap-south-1) with dedicated Redis BullMQ queue clusters and 99.99% uptime.
Role-Based Access Control
Granular agent permissions, secure token rotation, and private agent notes ensure staff only see authorized data.
DPDP & SOC 2 Compliance
Strict adherence to India's Digital Personal Data Protection Act (DPDP), automated audits, and 24/7 security monitoring.
What we will never do
- Sell, rent or share your contacts with anyone
- Message your customers on our own behalf
- Use your customer data for our own advertising
- Read your conversations unless you ask us for support
- Export your data at any time
- Request deletion of your account and data
- Choose who on your team can access what
Compliance
We follow the WhatsApp Business Policy and Commerce Policy, and applicable data protection laws including India's Digital Personal Data Protection Act.
Read our Privacy Policy and Terms.
Report a security issue
Found something? Email support@brightvon.com with the subject "Security" and we will look into it.
Questions about security?
Ask us before you sign up. We will answer in plain language.