Build WhatsApp workflows
without writing code.

Drag, drop, connect. Every message, reply, follow-up, and handoff — automated in a visual canvas. Live in production in minutes.

flow: abandoned-cart-recovery
Step 1
Cart abandoned
Step 2
Wait 2 hours
Step 3
Send reminder
Step 4
If replied?
Step 5
Route to agent
Live · processing 1,247 conversations
0.3s avg exec 99.9% success

Key Automation Benefits

Save hours every day

Automate responses to the 60% of questions that repeat every day.

Reply in milliseconds

Customers get answers instantly — not after a queue or shift change.

Scale without hiring

Handle 10x the conversations with the same team and same tools.

Capabilities

What you
can automate

Every trigger, every condition, every response — orchestrated from one canvas. No scripts. No servers. No limits.

01

Visual Workflow Builder

Drag triggers, actions, conditions, and delays onto a canvas. Connect them and deploy in one click.

02

AI Chatbot Builder

Train a bot on your FAQs, products, and policies. It answers in natural language, 24/7.

03

Smart Scheduling

Delay steps, send at optimal times, respect business hours, and pause for weekends — automatically.

04

API & Webhook Triggers

Fire workflows from any event in your stack — orders, signups, payments, custom events.

05

CRM & Data Sync

Read from and write to HubSpot, Salesforce, Shopify, and 40+ tools — inside every workflow.

06

Human Handoff Rules

Decide exactly when a bot hands off to a person — by intent, sentiment, keyword, or time spent.

07

Workflow Analytics

See completion rates, drop-offs, response times, and ROI for every workflow you build.

Inside the builder

From trigger
to live in minutes.

Four steps from idea to deployed automation. No code, no deploy pipeline, no waiting on engineering.

1

Pick a trigger

Choose from 20+ built-in events or fire from your own webhook.

2

Add actions

Send messages, update CRM, assign agents, call APIs — all from one panel.

3

Add conditions

Branch on replies, tags, values, or any custom attribute.

4

Test & publish

Preview the whole flow with a test contact, then set live with one click.

Visual workflow builder interface
Deploy time
< 60s
Recipe Library

50+ automations, ready to use

Start from a template or build from scratch. Every recipe is a When/Then workflow you can customize in minutes.

Welcome Series

WhenNew contact messages
ThenSend welcome + menu

Abandoned Cart

WhenCart idle for 2 hrs
ThenSend reminder + discount

Order Confirmation

WhenOrder placed
ThenSend receipt + tracking

Appointment Reminder

When24 hrs before booking
ThenSend reminder + reschedule link

Feedback Request

When3 days after delivery
ThenSend review prompt

Lead Nurture

WhenLead fills form
ThenSend info + qualify

Re-engagement

WhenNo reply for 30 days
ThenSend win-back offer

Smart Routing

WhenKeyword: refund
ThenRoute to billing team

Webhook Sync

WhenPayment received
ThenUpdate CRM + notify

Connects with your entire stack

ShopifyHubSpotSalesforceStripeRazorpayZapierSlackGoogle SheetsWooCommerceCalendly
Getting started

Three steps to your first automation

Everything you need to go from zero to deployed in a single session.

Get Started

Start Growing on WhatsApp

Go from your first message to your next customer

1

Connect

Set up your WhatsApp Business connection.

2

Create

Build campaigns, chatbots, and automated workflows.

3

Launch

Start engaging your customers.

4

Grow

Track results and optimize your conversations.

"
We automated 70% of our support volume in the first week. Our agents now only handle the conversations that actually need a human.
MR
Marcus Reyes
Ops Lead, Loop Commerce

Automate your first workflow today

Start free. Build in minutes. No credit card required.

FAQ

Frequently asked questions

What types of automation can I set up?+
Welcome messages, order notifications, appointment reminders, feedback requests, lead follow-ups, abandoned cart recovery, and custom workflows based on any trigger or event.
Do I need coding skills to create automation?+
No. BrightVon's visual workflow builder and chatbot creator are 100% no-code. You can build complex multi-step automation through drag-and-drop — and use webhooks for advanced cases if you want to.
Can automation work outside business hours?+
Yes. Workflows run 24/7. You can set business hours so bots handle messages outside them, or switch to full automation around the clock.
What happens if an automation fails?+
Failed steps retry automatically with exponential backoff. If they still fail, the workflow stops cleanly and an alert fires — the customer never gets a half-broken experience.
Can automations talk to my existing tools?+
Yes. 40+ native integrations (HubSpot, Salesforce, Shopify, Stripe, etc.) plus generic webhooks and REST API calls for anything custom.